We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Product good quality and works well.
Funciona perfecto
Llego rápido pero la caja un poco mal, menos mal que el producto está en perfectas condiciones y funciona correctamente
funciona muy bien y viene con cinco filtros extra.
Perfekt
soddisfatto
הגיע מהר שלם מוצר טוב
Very nice product an fast delivery thancks to seller.
llegó un poquito deteriorada la caja pero bueno el artículo parece que funciona bien no es tan excepcional como lo hace ver el vendedor pero es un artículo aceptable
everything arrived as promised, works fine. very good for the price
Works excellent both of my shower heads packaging was beat up really bad though.
paquete llegó dañado, pero todas las piezas prometidas llegaron, primeras horas de uso, todo perfecto, veremos si es duradera
está muy bien. me subió la potencia del agua que de verdad era muy muy floja
Très sympa .. 3 modes de douche .. simple et efficace malgré un emballage très douteux est quand même arrivée entière …
Geheel naar verwachting.
Come da descrizione ottimo .
Bien.
Parece de buena calidad. Llegó muy bien embalada y con todos sus accesorios, filtros, manguera, cabeza de ducha y soporte para la pared. Funciona las 3 posiciones de los cambios de chorro al igual que el botón de abrir y cerrar el agua que trae la cabeza de ducha. Muy contenta con la compra. La recomiendo 👌. Ahora hay que probar un tiempo a ver si realmente es una buena elección. De momento lo recomiendo al 100%...Quiero aclarar que es de fácil instalación, de hecho ya la tengo instalada, ahora a bañarme con ella 👏👏👏👏
super
La caja ha venido toda rota y golpeada menos mal que lo del interior esta bien. Espero que funcione correctamente.
encaja perfecto solo falta probarlo con una buena ducha
The Items look OK, exactly as described. Very fast delivery. The shower works as described. I'm very satisfied.
Perfect for hard water in spain
perfecto
Todo Ok