SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
todo bien
Tasche sieht sehr gut aus. Fächerunterteilung ist praktisch, aber nicht variabel. Außentaschen sind etwas klein. Belastbarkeit wird sich zeigen.
Сумка хорошего качества. Быстрая доставка. Спасибо продавцу.
막쓰기좋은 최고가성비. 장비가방으로 막쓰기좋은 최고가성비. 장비가방으로 막쓰기좋은 최고가성비. 장비가방으로 막쓰기좋은 최고가성비. 장비가방으로 막쓰기좋은 최고가성비. 장비가방으로 막쓰기좋은 최고가성비. 장비가방으로 막쓰기좋은 최고가성비. 장비가방으로 막쓰기좋은 최고가성비. 장비가방으로 막쓰기좋은 최고가성비. 장비가방으로
Monkey find big strong bag—holds many board games safe and sound. Made of tough cloth, no rip easy like thin leaves. Straps strong, carry comfortable on monkey shoulder. Big enough for lots of boxes, cards, dice, and snacks too. Zipper smooth, no catch or tear. Inside clean, no smell of jungle mud. Perfect for trips to friends’ caves or big game nights. Bag keep treasures safe from rain and dirt. Monkey pack and unpack quick, no struggle. Color plain but tough, not flashy but good. For any monkey who love board games, this bag very helpful and reliable. Monkey happy with it!
Co sto borsone posso i pe fonghi. A canestra è scomoda, quando m'bocco pe o'maschio de lariano, sai conmme azzecco m'petto o'temmerone!
תיק מעולה!
Perfect bag, with very good quality and huge capacity, fits perfectly for my needs. I'm a photographer and I managed to carry 3 modifiers, 2 folding light stands, 1 tripod and a lot of accessories.
잘 도착했으며 나온 사양 그대로임 좀 아 위운건 어깨끈이 고리 형태가 아닌 일체형이면 매우 만족일듯
very practical. lots of room and way more pocets than i hoped. for my purposes, things are organized and lot more space.
빠른 배송감사합니다
vobom bom bom bom bom bom bom bom bom bom bom bombom bom bom bom bom bom bom bom bom bom bom bombom bom bom bom bom bom bom bom bom bom bom bom
good, very comfortable, many pockets
Wysyłka w terminie. Torba duża lekka z dużą ilością dodatkowych kieszonek. Jedyny mankament, torba ma miękki. Poza tym wszystko fajne. Jakość adekwatna do ceny
very good camping bag. a lot of pockets to store what you need. received on time. no damages. happy with the product.
buen tamaño, buena calidad, buena distribución. muy contento con el artículo. vale la pena el precio
너무 만족합니다.추천드립니다.구입해서 후회는 안할실꺼에요! 너무 만족합니다.추천드립니다.구입해서 후회는 안할실꺼에요!너무 만족합니다.추천드립니다.구입해서 후회는 안할실꺼에요!만족합니다^^
сумка превзошла ожидания, очень доволен! дошла очень быстро, принесли прямо домой.
5/16 주문, 5/18일 배송완료. 초특급 배송에 국내 주문인줄.... / 제품도 받아보니 품질 좋은데요. XL Size 도 구입하고 싶은데, 제품군에 없는듯 하네요. 상품 올라오면 바로 구입할거예요
La bolsa es muy grande y de buena calidad, pero en mi caso no lleva las correas para colgarla al hombro.
Polecam. Torba bardzo fajna. Dobry materiał. Przegrody w środku można wyciągnąć i mamy dużą torbę. Sporo kieszonek podklejonych gumą od środka co może wskazywać na wodoodporność. Ogólnie uważam, że za takie pieniądze ciężko będzie kupić coś lepszego.
Fajna torba, wystarczająco wielka żeby pomieścić wszystkie małej i średniej wielkości rzeczy potrzebne na kampingu
좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요좋아요 재구매 의사 있어요
Ha llegado dentro de la fecha de entrega. Tiene bolsillos interiores y exteriores.
사진으로 예상했던 색보다 살짝 진합니다. 마감은 괜찮은 편이고, 짧은 측면에는 보강재가 있고 보강재 없는 긴 측면은 지퍼수납공간이 있어 내용물 보호는 잘 될 듯 합니다. 전자레인지(20리터) 수납용으로 구매했는데 사이지가 넉넉합니다.