We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
El artículo es tal y como se describe. Funciona bien y el envío ha sido rápido.
La caja llego en mal estado y una aguja del kit rota, pero todo lo demas bien, recomendable
Die Maschiene funktioniert super, ich bin zufrieden
Llego muy bien hasta ahora la probaré
llegó bien
Ottimo , quello che mi aspettavo , ora prenderò anche i 40 denti
Perfekt. Mütze und Schals in 10 Minuten fertig. Panelstrick für cardigans oderso geht auch super habe eine cardigsn in 3h fertig gehabt davor habe ich fast vier Tage gebaucht . Keine wmpfehlungdpr Chunky Garn aber es kann bis 4 normale Fäden verarbeiten
muito bom excelente ,só a caixa que veio toda amassada, mas nao danificou a maquina.
me encanta va de maravilla
Funktioniert Tadellos
I FRICKING LOVE THIS
Wonderfull tool. I’ve made a hat in one hour.
très bien 👍
Wszystko ok, szybka dostawa w 6 dni.
Tolles Maschienchen. Nur leider haben ein paar Teile gefehlt. Schade. Werde sie noch mal neu bestellen. Vielleicht hab ich mehr Glück. 😀
Perfecto
Schnelle Lieferung und gute Qualität
è bellissimo glielo regalato per Natale a mia figlia è stata contentissima la sera stessa la provato lo consiglio
마음에 들어요 요령만 터득하면 코빠짐없이 괜찮은 편물을 짤수 있습니다 하루에도 210cm 목도리 만들기 가능해요 만족합니다 작은 콧수 직조기 하나더 구입하고 싶네요
Just as described, and function as it should
Eu amei, funciona direitinho, vou fazer muitas peças
article conforme aux photos. très bien emballé et fonctionne parfaitement
La macchina per maglieria è arrivata velocemente. i materiali sono resistenti, funziona perfettamente. È corredata di istruzioni in cinese e in inglese. Ma on line si trovano facilmente video che ne spiegano il funzionamento. Bisogna prenderci la mano e fare un po' di attenzione durante la lavorazione. Ðà la possibilità di lavorare in tondo e anche a pannelli.
Chegou no prazo e o produto bem embalado. Vamos testar nestes próximos dias.
le encantó a mi esposa, estoy conforme con el producto y nos divertimos en la casa tejiendo gorros