SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Product Features：
This thing is pretty awesome!!! Just watched Netflix in the car. Just plugged it in and it recognized the device and it popped up.
좋은것걑은데 차에 기본 네비가없어서 사제네비에 사용하려하니 어떻게 하는것인줄몰라 미사용중임ㅜ
J'ai reçu les marchandises dans un bon cas et bientôt, merci..
Ainda nao testei...depois que fizer o teste volto a comentar. Por hora mercadoria chegou bem embalada e no prazo.
너무 느려요.....ㅠㅠ
Funciona perfeitamente
جيد جدا و يعمل على سيارة لاندكروزر 2024 بشكل جيد 🌹
너무 좋아요 잘나옴
Ordered one from Amazon for $70. Returned cause I thought it was overpriced and ordered this. Holy shit. This is miles better. The UI…customization…everything is better. Not a sham product. Highly recommend.
잘 작동합니다 저렴해서 10만원대 제품이랑 내구성차이일까요? 지켜보겠습니다
Sehr gut. Verbindet sich sofort. Arbeitet stabil. Lässt sich super bedienen.
ottimo ottimo ottimo
Top produit efficace
너무좋아요 너무좋아요 너무좋아요 너무좋아요너무좋아요너무좋아요너무좋아요너무좋아요너무좋아요 너무좋아요너무좋아요너무좋아요너무좋아요너무좋아요
الجهاز ممتاز وسهل استخدامه
Ware ist super verpackt angekommen, Wochenende bestellt, Mittwoch bereits in meinem Briefkasten . Wäre allerdings schon Dienstag dagewesen, aber DHL macht wohl keine Überstunden. Funktioniert gut mit dem Auto. Nur eine Frage, wie kann ich das interne Bluetooth für Apps wie zum Beispiel Torque OBD scanner nutzen?
جيد
상품은 잘 받았습니다. 아이폰16pro를 사용하는데 다른건 다 작동이 잘 되는데 문제는 tvbox에서 블루투스 테더링 설정이 바로 취소가 되네요. 아이폰이 막는건지 아니면 설정에 어떤 문제인지… 그래서 와이파이로 데이터 테더링을 통해 연결하는 것만 현재 가능해요ㅜㅜ 다른건 다 아주 잘 됩니다!
Produto e entrega conforme o prometido. Conecta fácil e automaticamente, logo que ligada a ignição.. Logo comprarei mais uma unidade para instalar no outro poisé. Custo-benefício muito bom. Recomendo o vendedor.
ok
Bon produit
Funcionando bien hasta el momento en un Polo 2025
Tutto ok
성능우수합니다 가격대비 정 말좋습니다
연결 안되는줄 알고 30분은 당황하고 반품하려는 찰나 차량에서 안드오토가 아니라 카플레이응 활성화하자 모든것이 순식간에 완료됐습니다. 가성비 갑입니다!!