SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
좋아요적극적으로추천합니다좋아요적극적으로추천합니다좋아요적극적으로추천합니다좋아요적극적으로추천합니다좋아요적극적으로추천합니다좋아요적극적으로추천합니다좋아요적극적으로추천합니다좋아요적극적으로추천합니다
Вже беру не перший раз. Подобається насадка, фільтри реально чистять від страшенного бруду у водопостачанні.Ще й приємно розпилює.
ok
good
oki
가격대비 잘 산거 같아요~~ 설치하는건 생각보다 어렵지 않았습니다 가격대비 잘 산거 같아요~~ 설치하는건 생각보다 어렵지 않았습니다 가격대비 잘 산거 같아요~~ 설치하는건 생각보다 어렵지 않았습니다
good product and easy to install, just equipped it and will see after few weeks how good the filtering is one drowback is that the build quality is bit low and it feels the hinge will not last long if it will be moved on daily bases, but time will till and will update the review in case it broke
спасибо большое всё отлично быстрая доставка продавца рекомендую
Spełnia swoje zadanie, filtruje dobrze wodę i szybko robi się brudny w środku od oczyszczania wody. Łatwo zamontować.
상품가격배송모두만족
bardzo szybka dostawa zgodnie z opisem
Good item
잘 작동하고 좋아요. 단지 기능이 제한적이라 아쉽지민 가성비로 생각한다면 무난합니다.
맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 잘쓰겠습니다
맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 맛있어요 잘먹었습니다 잘쓰겠습니다
아직 설치전이지만 좋아요 아직 설치전이지만 좋아요 아직 설치전이지만 좋아요 아직 설치전이지만 좋아요 아직 설치전이지만 좋아요 아직 설치전이지만 좋아요 아직 설치전이지만 좋아요 아직 설치전이지만 좋아요
Спасибо. Посылка пришла быстро. Магазин и продавца рекомендую. Упаковано хорошо. Нужные фильтры для воды
Good filter. Excellent value for money
Gut und praktisch wie auf dem Bild. Verkäufer nicht kontaktiert.
좋습니다
Great way to filter tap water! Has nice turn around. I needed to replace the filter after 1 month of usage. Definitely recommend it! Mat not be suitable though for those who like hard pressured flow, this one definitely slows it down.
fácil de instalar, funciona bien, es el segundo que compro es para regalar, al anterior solo cambié el filtro y los materiales aún están bien.
Die Filter filtern merkbar den Kalk und andere Schmutzpartikel aus dem Wasser.Absolut zu empfehlen.👍
Llegaron perfectamente empacados. Lo colocaré y enviaré otra evaluación de su efectividad
배송 빠르고 만족합니다 수고하세요 배송 빠르고 만족합니다 수고하세요 배송 빠르고 만족합니다 수고하세요 배송 빠르고 만족합니다 수고하세요 배송 빠르고 만족합니다 수고하세요 배송 빠르고 만족합니다 수고하세요 배송 빠르고 만족합니다 수고하세요 배송 빠르고 만족합니다 수고하세요