SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
No se desgastan, ya llevo un año usándolos y están como la primera vez. 😊🙏😜♥️🩷🩷🩷❤️Recomiendo mucho al vendedor. Entrega puntual. Son elásticos, de brillo satinado, ya tengo casi todos los colores, se adaptan muy bien al cuerpo, y Dan mucho de sí. Yo tengo una talla 40,pero hace un año estaba en la 44 y aún así me valían genial.
Joli legging brillant de bonne taille. Je recommande vivement ce produit pour un bon rapport qualité prix.
taille bien, la matière magnifique, longueur bonne. je recommande
preciosos
Alles ok
товар хорошие Я рекомендую
Nice and comfortable. Slinky .
tal cual como la foto
Gute qualität
Спасибо
super. parfait pour les grosses fesses. j'avais peur, mais mon 48 est a l'aise dedans
Pas encore essayé mais ça semble correct
leggins come in descrizione in precedenza ho preso la taglia XL colore skin ma in generale mi sta un po' stretto così ho preso la taglia plus di un altro colore: risulta più comodo, stringe meno ma è più lungo e largo nella parte inferiore perciò la plus è da considerare se si hanno gambe più lunghe e grasse. il colore blu è come in figura altezza 159 cm e taglia 46 italiana
its a warmer colour then on my picture bad camera ':))) kind between champagne and gold very pretty. nice fabric
Exactly as described, colour as shown, size fits me 80kg with a belly perfectly, it's even a bit elastic, recommend 👍
todo perfecto
reçu mon colis très contente de l avoir reçu car j attendait ce beau legging bleu mais j ai été chanceuse car votre livreur n a pas appelé pour me prévenir qu' il avait mon colis donc mon colis a été ouvert mais il ont laissé mon colis là j aimerais qu' on m avise et je vais descendre toute suite très contente d avoir quand même mon colis merci Aly Express 😃💛
I love Rose red. These leggings are perfect.
Las mallas están Delgadas pero muy elásticas perfectas para la yoga 🧘♀️
THEY LOOK GREAT
Ordered L-XL and it was too small. Size is not exactly as described!
dachte sie glänzt mehr sonst in Ordnung
Parfait
Ces leggings passe-partout sont magnifiques avec leur effet satin. Très agréable à porter.
I like the skinny leggings very much. I am happy with the yellow color and I can’t wait to wear them.