SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
worth it's price, material feels quite nice, if not a little thin, and the details look great. the sizing is a little weird, I already have the same one in size M but size L is the exact same size
i loved it!! the quality for the blouse is good for it’s price, and the skirt is lovely, definitely a good dupe!! worth it
👍👍👍bueno
precioso!! igual a la foto, me encantó y llegó muy rápido, lo amé
my teenage daughter basically likes all the clothes in this listing. she has several of the skirts and shirts and likes them
super spódniczka, ładnie leży, trochę krótka ale to przez mój wzrost. Ma wiele detali. Trochę sie męczyłam z założeniem szelek ale się udało jakoś. Piękna spódniczka polecam!!
La falda es de buena calidad y tiene diferentes caracteristicas que la hacen una muy buena compra para cualquiera que esté iniciando en este estilo (correas desmontables, short por debajo de la falda, la parte de la cintura tiene elástico que se ajusta al cuerpo, etc.) y en persona los detalles no decepcionan, aunque se observa algún que otro hilo suelto, no representan gran problema
Прекрасная юбка! Шикарное качество, лямки регулируются.
Sehr schön!Passt gut nur hinten ist so nh Schleife die schon schwierig ist zu binden!
I love love this skirt, it has a back elastic and comes with suspenders. Some reviews said they are a bit hard to attach, I found it easy to put them on before wearing the skirt. It fits my waist and hips well (36in/91cm waist, 43in/110cm hips). If you are on the taller side like I am (168cm), or if you have a larger bottom, be careful as the skirt and inner shorts will definitely be very short on you (the shorts barely cover my behind). Overall it’s a good item.
отлично!
cute !! i didnt use the suspenders in the photos but theyre thete too !
Parfait 🤍
Cute not a fan of the shade of pink but cute
this was a gift for my teenage daughter. everything was fine with the order. shipping time was about average.
great quality and fits good !! love it, has shorts built in :3
très joli confortable vaut le prix mais 2 petits soucis faites attention car les boutons peuvent s'arracher très facilement et aussi le pince pour accrocher la broche est du mauvais côté ce qui fait que on pouvait pas l accrocher
EH MUITO FOFO!! :3 veio tudo certinho e de ótima qualidade ! só eh um pouco dificil de colocar!!
Its so xute rhank youuu!!!!!
i have ordered this in another color and loved it so much to order it in black as well! fits well and is stretchy too
really cute, would suggest sewing the buttons on better though. I really like this!
Everything amazing and the size is perfect!! Love it!!!!!!!!!
I LOVEE LOVEEE SO PREEETTTYYYYYYYYY YAYAYYAYAYYAYAYYA WANT PINK TOOOO WWOOOOOO
the cutest skirt i own (˶ˆᗜˆ˵) there’s shorts attached and the suspenders are detachable! theres buttons on the inside of the skirt for them and holes on the suspenders to put them on. unfortunately, a couple of the holes were sewn shut so i’m not able to put them on yet, but just a quick snip with scissors should work just fine. there’s also some ties for u to tie the skirt in the back. looking at it closely, it’s not perfect. the lace overlaps in some places and the heart buttons dont look very secure, but it’s just little things that aren’t noticeable to others. overall, i’m very happy with it! ദ്ദി(˵ •̀ ᴗ - ˵ ) ✧
я обожаю эту юбку