SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
생각보다 품질 좋아요 레노버 15.7 쓰는데 사이즈 잘 맞습니다 마감도 알리 치고는 좋은편이고 들고 다니기도 편해요 배송도 빨리와서 필요할때 잘 맞춰서 사용했네요 떨어지면 다시 구매할 생각입니다
안쪽도 충격완화 잘될듯 하게 솜처럼 되어있습니다. 칸이 2개로 되어 있어서 키보드나 다른 것도 넣을수 있을듯. 15.6인치용을 샀는데 16인치까지 넉넉하게 들어갈 수 있을 것으로 보입니다. 디자인은 단순 깔끔 하고요. 노트북 보관용으로 샀는데 만족합니다.
슬림버전 말고 일반적인 15.6인치 노트북은 여유없이 정확히 딱 들어감.
Great value, fits good, decent quality.
TOP
Excelente! me hacía falta, me gustó, la tela es buena y los cierres funcionan bien, no es para prevenir golpes Pero si ayuda fácil movilidad y evita rallones
Le queda muy bien a mi laptop, es espaciosa y de buen material
저렴한 가격에 준수한 성능의 가방입니다. 샤오신패드프로 12.7인치 사이즈 넣고 다니기 좋고 슬림하고 작은 사이즈에 마감도 좋아서 만족하고 들고다닙니다 배송 문제없이 정확하게 받았고 사용중 이상없습니다. 구매 강추드립니다
It's just what I was looking for. The front pocket comes in handy for charging cords. The inside is plush to protect your laptop, tablet or portable screen.
La funda es muy cómoda, el portátil entra bien sin problema, es impermeable por fuera y lleva un acolchado decente tanto en la parte superior como inferior, me encanta. Es igual a la imagen!
Tutto ok
Muy buen artículo llego en perfectas condiciones
Chegou rapido, excelente material, grande cabe um notebook de 16', bem almofadada protege bem o notebook, impermeável e com bolso externo pra documentos. Só medida. vale cada centavo.
buen material, parece muy resistente. tiene varios bolsillos. mi ordenador es de 15.4 pulgadas y entra perfectamente. buen producto
Pedido llegó mucho antes de la fecha estipulada por la app. Todo en orden, buena calidad. Es para mi PC Acer y es bastante grande, cae perfecto. Vendedor recomendado
안에 재질 부드럽고 노트북 사이즈랑 일치해서 넣을때 기분좋음
Producto 100% acorde a lo publicado. Se ajusta perfecto a un ASUS Expertbook y el cargador entra perfecto en el bolsillo para accesorios.
Tamaño excelente, material superior, quedó perfectamente a mi laptop, color al acordado, suave por dentro ...
Parfait pour un laptop 15.6. et son chargeur. Juste ce qu'il faut. Revêtement intérieur très doux. Livraison rapide
Idéal pour un MacBook Pro 14'. Matière agréable, poignée solide, pochette bien rembourée. une très bonne surprise.
I should've went with the 14" size since I measured my laptop wrong, but still works great.
תודה רבה מוכר מה שקניתי, אני שמח מאוד ומרוצה מהחבילה. הוא ממש מוגן ויש בד עבה בפנים עם ספוג, אני ממש מליץ על המוצר
Muy satisfecho con el producto cumple con las especificaciones, excelente para una laptop de 14 pulgadas y la bolsa lateral es un poco amplio ya que cabe hasta el mousse y una libreta de apuntes.
For 7$ it’s a great buy! It’s pretty rigid, can fit my MacBook great and has a slot for a mouse and other stuff! Don’t pay 20$ on amazon for this
מוצר מעולה ומוצלח עם ריפוד פנימי אלגנטי וחזק