SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This is nice quality. The material is a close weave with a soft touch. It works well as a windbreaker but is a bit breathable. I tried it in temps from 13-18 deg over a long sleeved jersey and undershirt. Once warmed up at 13-14 deg it was comfortable, but before that I needed a light jacket over the top. At 17-18 deg I had to undo it and then later remove it once I warmed up - it folded up nicely into a pocket. Sizing: Good fit at size "S" as per the size chart (178cm, 75kg, 97cm chest, 85cm waist). There are stretchy bits under the arms + elastic waistband but the other fabric does not stretch Only small amounts of sag, no flapping. Arm holes are small. Colour: Web doesn't show backs, the red has an ugly green patch. Pockets are a good size but not stretchy. No reflective print or strips. Conclusion: For $10 this is a great vest. If it had a big brand written on it and a couple of reflective stripes I wouldn't be surprised to pay $50-100 for it in a bike shop.
L사이즈 샀는데 동양 사이즈에 비해 약간 크게 나왔네요 사이클 방풍조끼 용도로는 한치수 적게 구매해야할듯. 가격대비 대체로 만족합니다. 키170에 체중 72키로 m사이즈가 맞을듯합니다.
Lo use en la lluvia y no tuve problemas excelente
ok, queda probar
I am 179cm, 75kg - M fits like a glove. Good quality, Good rubbers hold vest at waist. Great quality value ratio. I would prefer to have holes behind to use jersey pockets, but its pockets are fine.
perfetto per 86 kg e 1.75mt
Es el segundo que compro, son de muy buena calidad con bolsillos detrás y un tacto muy suave, protege bastante del aire en dias frescos y su precio es inmejorable.
muy contento, esperaba que fuese un poco más grueso, pero es muy ligero y corta bien el viento y los bolsillos son suficientes
superou a expectativa. produto de qualidade
muy buen cortaviento .para el precio cumple su funcion
Rozmiar xl pasuje idealnie na faceta 88 kg 176 cm. Duża klata. Można pod kamizelkę ubrać jeszcze z dwie warstwy rzeczy.
Świetna alternatywa do jazdy w chłodniejsze dni, przeciwdeszczowa oraz redukuje chłodny wiatr. Bardzo lekka, dobrze obszyta.
Looks good, protects well against wind. Good quality.
rápido, buena calidad, buena entrega, repetiré seguramente
Parfait. Taille S pour 1m69 67 Kg
m for 175cm guy 70kg. fits good
excelente, me quedo impecable.
185cm 85 kg talla L perfecta
Die Weste sieht sehr gut und wertig aus. Ich habe sie schon getragen.
Gostei, poderia pegar um M, é bem grande! A cor é linda
This cycling vest is well made, light weight, cuts the wind and works as it should. it is a high value for the price. highly recommended.
super kamizelka, fajnie leży, elementy odblaskowe, kieszonki z tyłu, na żywo prezentuje się dużo lepiej
ottimo prodotto buona qualità
Sí lo quieres apretado, una talla menos de la que usas. Talla M, 190 cms y 82 kgs
Taille OK, poches un peu hautes cependant. Couvre bien du frais