SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
ok
좋아요
저렴한 가격에 잘샀어요 감사합니다!저렴한 가격에 잘샀어요 감사합니다!저렴한 가격에 잘샀어요 감사합니다!저렴한 가격에 잘샀어요 감사합니다!저렴한 가격에 잘샀어요 감사합니다!저렴한 가격에 잘샀어요 감사합니다!
Works exactly how I wanted - it’s amazing! It arrived very quickly and the quality is great. Might get another one
Falta ver la duración pero parece un material de bastante calidad.Lo único que ha tardado bastante en llegar
제가 물건을 많이 넣어놔서 사진은 알아 보기는 어려운데 레일이 있어서 꺼내서 먹는 거는 참 편해요 한가지 단점은 제가 가로 사이즈를 잘못 알아서 20cm 짜리를 샀는데, 생각보다 많이 들어 가지 않습니다.
이게 정말 편하고 정리에 편하고 찾기 좋아요! 근데 조금 더 싸면 좋겠어요
견고함
배송도빠르고 좋습니다
proprio come me lo immaginavo, fattura resistente, la guide scorrono bene, ottimo prodotto assolutamente consigliato
배송 빠르고 포장이 무척 꼼꼼하네요 파손없이 잘 왔어요 얇긴 하지만 마감도 괜찮고 견고해여 슬라이딩도 잘 돼요 설치하니 편하고 좋습니다 저렴하게 잘 샀어요 좋아요좋아요좋아요좋아요오 만족
사용하기 좋은것같아요. 바닥 고정안해놓고 그냥 막 넣어놨는데 잘 쓰고있답니다. 은근 큼직하고 수납 많이 되서 좋네요. 파손안되게 안전포장되서 잘 왔습니다. 잘 사용하겠습니다. 감사합니다.
뮬품 깔끔하고 정확하고 좋습니다. 그런데 하단 테이프가 접착력이 많이 약해요 몬스터겔 따로 해서 붙였네요. 전체적으로 물건은 만족합니다. 배송도 매우 빠른편이고 포장상태도 좋아요.
아주 잘 쓰고있어요 설치도 쉽고 만족입니다
사이즈가 좀 안맞았지만 사용하기 편해요
quizá no sale tanto recorrido como esperaba, pero está bien. tiene calidad.
레일 붙이기만 하기엔 좀 약해보여서 나사로 박아줬어요 상품 상태 좋고 레일도 부드럽게 잘 움직여요
Buen producto, cumple las expectativas. Lo volveria a comprar.
Buena calidad. Son cajones metálicos. Muy buena compra
Excellent produit j'ai équipé 3 étagères qui maintenant coulissent et très facile à installer sans aucun outil
싱크대 조미료칸 정리했어요! 탄탄하니 좋네요!!
Super article
Esta bien y súper bonito pero a la que pones peso se despega
완전 좋아요 한번 붙이면 떨어지지 않으니 레일간섭 안받게 미리 자리 확인해보고 스티커 떼세요 정리하니 속이 다 시원함~~
Non male. Peccato che scorre poco verso fuori, poco meno della metà. Sarebbe stato bello se il cassetto era estraibile al 100%. Un po’ basso, meglio la versione alta secondo me.