SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
nossa lindos demais, qualidade top veste o tamanho correto,chegou tudo certinho amei demais, comserteza volto para comprar mais. ameiii veste super bem
Igual ao anúncio, gostei bastante! O pano é grosso, não é transparente se pegar no seu tamanho. Veste bem é bem gostosinha
Muito bonita, gostei bastante
para el precio que tienen súper bien no transparentan 100% son ceñidos asique cuidado con la talla Dan calor
Покупала через bundle, на фото не дуже були, в реалі непогана якість, рекомендую, зі знижками взагалі супер
Беру в цього продавця не в перше. Якість топ , не скатуються , перуця добре, не розтягується. Я задоволена на всі 1000000%. рекомендую. На параметри 67 талія, 91 бедра розмір М. Тягнуться добре, але при цьому є функція коригування та утяжки.
muito bom, gostei bastante, tecido bom, não fica transparente, fica super bem no corpo
Muito bom, qualidade ok, amei o produto e recomendo o vendedor, só compr menineeeessss amei demaaaaiiss
Товар прийшов швидко. розмір великий, якість гарна, добре тягнуться
Заказ получен очень быстро. Качеством товара осталась довольна, все супер. Буду покупать у этого продавца так же.
Все супер, якість класна. Є легенький ефект утяжки.
Me encanta mucho
До них нічого не липне , втягують , еластичні , дуже раджу
calça lindas demorou quase 1 mês para chegar mais já era esperado pq moro no Brasil . só comprem . comprarei novamente concerteza .
calça perfeita pois o único defeito foi meu de pedir um tamanho pequeno mas o tecido é grosso e nada traparente
gostei tecido bom tamanho perfeito
Amei demais, incrível a peça tud, super de qualidade amei amei mesmo, recomendo a compra demais só contém
a calça é de boa qualidade, o tecido é grosso, ideal pra usar em dia frio,eu recomendo a todos, realmente vale a pena.
excelente producto, tallaje idel producto igual al solicitado, no transparente, color bonito, envío rápido,
Tolle leggings , meine 2 bestellung … ❤️❤️
Чудесные качество, возьму еще !
perfeita tecido ótimo grosso não fica transparente
Качество очень хорошее за свою цену Цвет совпадает с изображением продавца Не маломерит,берите свой размер Доставлен был в срок,упокованно было хорошо Спасибо Спасибо Спасибо Спасибо Спасибо Спасибо Спасибо Спасибо Спасибо Спасибо Спасибо Спасибо
Bien galbant et pas transparent! Top pour le sport mais prendre une taille plus grande.
gente compre sem medo ela é maravilhosa tecido grosso mais mesmo sendo grosso o tecido ela ainda fica transparente por ser branca mais veste super bem