SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Легка та тонка, прозора. Для захисту від сонця та легкого ветора підійде.
Tal como se describe. Gracias al vendedor. Recomiendo ampliamente al vendedor y el producto.🫡
ヤッケだな 実物は色が薄くテロテロです。安かったので文句はないです
Envío rápido y producto de buen tamaño
Bonita relación precio calidad
es ligero, cómodo para realizar ejercicio, el precio es excelente 👌 el más barato del mercado
very good. for 46-48 size
가을부터겨울까지필요해서 미리샀어요 가격뭐에요 너무좋아요~~
Prática
Good for price
Es bonita el color rosa queda bien, si es un poco transparente se ve que es muy ligera no sé qué tanto cubra ya que fue un regalo para mi novia pero si le gusto, calidad precio está bien ampliamente recomendable
Muy versátil. Buen artículo en relación al precio. Recomiendo.
Es tal cual se describe, suave confortable y bonito. Yo pedí la L para ponerlo encima del abrigo y me fue genial. Tiene un tacto agradable no suena como un plástico y está bien terminado. Si tengo que poner le algún defecto es que no lleva bolsillo y para el móvil tenia que andar abriendo lo y cogiéndole del bolsillo del abrigo que llevaba debajo. Por lo demás todo perfecto
was pleasantly surprised when I received my order. I thought it was too good to be true, but it fit just right! color is perfect and it shipped very quickly.
a bit small for me (70kg)
excelente artículo
너무작음 여성용 같음
Excelente producto de muy buena calidad, envío rápido, vendedor y tienda confiable, recomiendo mucho
I like these thin jackets to go with different outfits
Fast delivery, good product and nice service! Thank's!
El tamaño es grande !! El color es lindo . Pero yo soy Petit y me quedo grande !!
Good
Excelente el material por el precio, muy recomendable. Entrega rápida.
Corta viento, liviano y delgado. El color coincide con la descripción. Mi talla es 1.52 de altura peso 55 kg. No es impermeable. Apta para hacer deportes.
Fast delivery, well packed, great stuff