We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Klasse Ware!! Schneller Versand!! Top!! Die Ware ist im Top-Zustand angekommen. Der Reiserucksack reicht locker für eine Person und muss sagen, dass wirklich einiges reinpasst. Ich finde diesen Rucksack praktisch und die Farbe in Blau sieht toll aus. Für die nächste Reise werde ich den Reiserucksack endlich nutzen können. Ich kann den Verkäufer und die Ware nur weiterempfehlen!
Tal y como se describe el producto y la foto. Llegó muy rápido. perfecto para un viaje de 3 dias
Nice product, bigger than other colors , so you can put more inside
buen tamaño y materiales, corresponde la medida a la indicada! la proveedor con lluvia y es impermeable el material es como de nylon y las gotas no se absorben por el tejido. me sorprendió para bien! lo único que podria decir es que en la tapa interna no es exactamente igual a la foto tiene solo. 2 bolsillos en ves de 4 pero va bien igual.
Todo muy bien, ha sido una experiencia maravillosa. Voy a decirselo a mi abuela , a mi abuelo, y se lo diría también a mis bisabuelos si todavía estuvieran vivos.
plecak ładny, niw jakos bardzo duzy, ale ma mnóstwo przegrodek, ze spokojnie może służyć jako poręczny. zmieścić wiele rzeczy.
товар пришел раньше своих сроков, всё как в описании, качество хорошее, может не такой объемный, но для девушек думаю нормальный по размеру
Perfect size Fast delivery Normal thickness material
Green color is the best!! Quality is nice , wearable for everyday
чудовий рюкзак як для своєї ціни, об'ємний, шви рівні, і без посторонніх запахів
Commande reçue rapidement produit de très bonne qualité belle finition 🇫🇷
Wszystko wygląda dobrze. Przyzwoicie uszyte i pojemne. Zobaczymy jak się sprawdzi w podróży. Szybka dostawa.
La mochila es perfecta, buena calidad.
Bon sac à dos mais semble petit à voir avec quelques vêtements
wygląda fajnie, trochę mało kieszeni, np szkoda że nie ma na plecach (mój dotychczasowy plecak miał), pakowny, fajnie że się otwiera jak walizka, jest miejsce na buty, jestem zadowolona
I already have the black version, and I love this colour too – not to mention the quality!
La mochila es bonita y es tal cual la descripción.
Nice product, color, quality, can recommend this !!!
Solidny plecak, na razie przetrwał jedna podróż ale wygląda że powinno być ok
Alles gut. Gute Dokumentation der Abläufe und schnelle Lieferung. Perfekt.
Great backpack, perfect for a small 1-2 days trip with low budget airlines like Ryanair or Wizzair that have very strict rules regarding hand luggage.
Gute Qualität für den Preis. Kann ich nur weiterempfehlen. passt für Ryanair
sehr gut verarbeitet, praktisch und einfach. schöne Farbe
Очень хорошее качество. заказываю второй раз.Все в соответствии описанию .
Nice product , can recommend , will buy one more for sure