We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
a jaqueta é belíssima! ela é bem oversize, então pedi tamanho S (P) mesmo.
Perfect
Wahnsinn schön wie zara
Muy bonita , la tela es brutal y es literalmente igual a la de Zara
Article conforme je recommande
Sin palabras del producto, está increíble calidad, tamaño color todo
bellissima, molto comoda, soprattutto tiene anche abbastanza caldo. spedizione super veloce
Esattamente come da foto. Bellissimo consiglio. Veste oversize
veste incroyablement belle 😍 je l ai acheté également en marron belle qualité vraiment n hésitez pas d habitude je prends L j aime bien que ça fasses oversize j ai pris m et c est top c est pas serré
Bardzo fajna kurtka ale na mnie za duża. Dobrze wykonana, miękki materiał, kolor zgodny z opisem, głęboko czekoladowy.
śliczna kurtka!
El artículo ha superado ampliamente mis expectativas desde el primer momento. La calidad del producto es excelente: los materiales se sienten resistentes, bien trabajados y con un acabado que demuestra atención al detalle. Además, el estado en el que llegó era impecable, exactamente igual que en las fotografías y sin ningún defecto ni señal de uso inesperada. La experiencia de uso también ha sido muy satisfactoria; cumple perfectamente con lo prometido y, en algunos aspectos, incluso lo mejora. Se nota que ha sido un producto bien conservado y tratado con cuidado. El trato con la vendedora ha sido inmejorable: comunicación rápida, transparente y amable en todo momento. Resolvió mis dudas enseguida y mostró un nivel de profesionalidad que aporta mucha tranquilidad. El envío fue muy ágil, protegido correctamente y entregado antes de lo previsto. Sin duda, recomendaría este artículo y volvería a comprar sin pensarlo. Experiencia totalmente positiva.
Paraître 😍 la taille S taille très bien, la couleur est belle. La matière est top
Brilliant quality and so soft too
Bin so begeistert. Wie von Zara! Hab die Größe M bestellt,bin 158 groß und 64kg und es sieht oversize aus
Mega mooie jas, valt goed naar maat. Ik heb een M genomen en valt oversized
belle qualité fidèle à la photo se porte très bien et de très belles matières et bien fini !
Recomiendo lavarla antes de estrenarla porque si por debajo lleva ropa clara destiñe aunque luego sale en la lavadora
świetna kurtka, dobrze odszyta, wygląda naprawdę jak te z Zara. Polecam, jestem mega pozytywnie zaskoczona.
es preciosa de antelina queda genial
Trop belle veste! J’ai pris du L pour 85 kilo et 1m83 et c parfait. Je suis ravie
amei , material ótimo, muitíssimo bonito, encantada por ele
The jacket is perfect! stylish, well-made, and looks great. Unfortunately, for me, the brown shade is a bit too bright rather than the deep, dark chocolate tone I expected. Still, I highly recommend it and will be exchanging it for the same jacket in another color.
Hermosa chaqueta!! La calidad 20/10. Es oversize para que lo tenga en consideración.
Great quality as always 🤍