SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Podaje wartości wilgotnosci gleby. czy poprawne nie wiem ale relatywne wydają się ok
mierzy temperatura mierzy wilgotność, i wilgoć gleby, wiem kiedy podlewać, już nie przelewam wody
Connects easily to Home Assistant over zigbee2mqtt. Reads out the data. Have tried it for one hour only but it seems to work great.
Everything is fine, fast delivery.
Cool item, works with z2m and iobroker.
Excellent! Fast delivery, item as described, for a good price, works well with the Parkside (Tuya) Lidl zigbee hub, strongly recommended! I will buy next 2-3...
Very impressed with this product. It is directly supported by a Manufacturer Homey App and connected with no issues to Homey Pro 2023 first time. Great that it has replaceable 2 AAA batteries. I highly recommend this product based on my experience.
Funktioniert super, ohne Probleme auch in sigbee2mqtt!
Works perfectly. great exposures. connected to HA over zigbee
superbe produit ! Se connecte facilement à home assistant. Capteur qui n'est pas métallique et ne se désagrégera en quelques mois.
Esta genial! Es el tercero que compré. funciona perfectamente y la batería dura bastante
The sensors send data quite often, but you also have to learn how to use them. They indicate a humidity in the soil, but that is not the real humidity, and it is not the fault of the sensor. How come ? Simple. All electronics are made on a PCB, and this one is no exception. But the PCB material is typically colder than the surrounding soil and this makes water droplets condense on it. Also, you stick it in the soil and make a small hole which attracts the water to drain there and give you higher readings than real. So, to get a correct reading, remove the sensor from the soil, wipe it with a cloth and put it back in the soil but in another place, now the reading is correct. In time you will make small holes in the soil which also helps with the aeration of the soil.
Per il momento continua a funzionare. Le temperature corrispondono anche con quelle di altri strumenti. L'umidità del terreno anche mi sembra ben rilevata, anche se non posso fare confronti con rilevatori di diverso tipo. Ho acquistato due di questi sensori per confrontarli tra di loro e direi che rispondono bene. Ora sono in attesa di vedere quanto consumano e quanto durano le batterie. Se sarà possibile aggiornare la recensione, ci farò sapere. Al momento sono completamente soddisfatto.
Item was as decribed. For buyer's info it is not well integrated with Smart Life app.
Die Sensoren funktionieren super mit ZHA in Home Assistant. Temperatur und Feuchtigkeit werden meines Erachtens sehr genau gemessen.
Funzionano molto bene anche in Homeassistant tramite Zigbee2
Alles bestens, einfache Einrichtung
Ottimi sensori prezzo bassissimo
This this tuya tuya zigbee zigbee temperature temperature humidity humidity moisture moisture detector detector is of good quality.
works amazing
Fonctionne super bien et est très sensible , j ai étalonner avec un thermomètre et il est précis , j ai pas d igrométre pour étalonner l humidité mais il est sensible lors de l arrosage
product als geadverteerd kon meteen via zigbee2mqtt / home assistant verbinden. zal paar dagen aan moeten kijken hoe de vochtigheid van de grond gerapporteerd zal worden. daarna zie of ik mijn planten voldoende water geef..
I could easily connect it to Home Assistnat Zigbee2Mqtt. Works as expected.
The item was as described. And functioned like I needed.
Das Gerät kam gut verpackt, aber ohne Batterien bei mir an Einbindung in mein Smartphone ystem hat problemlos geklappt. Ich selber arbeite mit einem Lok Barry und übertrage die Daten per mqtt mein loxone System Ich werde auf jeden Fall weitere von den Sensoren bestellen und auch unsere weiteren Topfpflanzen damit ausstatten. Klarer Kauf. tipp