SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
geweldige kwaliteit 👍
articolo perfetto
Tiene muy buena pinta por el precio k tiene.
Very good quality for the price.. excellent fit for Haval jolion 2024
Por el precio que tienen están muy bien, son bastante gorditas y están bien protegidas, me han gustado bastante.
aún no las he instalado, parecen de buena calidad las compré para un mini y creo por el tamaño van perfectos
товар не пришел, заблокирован на таможне . пришлось открыть спор и деньги вернули. спасибо Али экспресс.
These seat covers fit nicely and make the seats look fresh and clean. The fabric is breathable and comfortable, perfect for long drives. Great value for the price.
Contento con la compra, fácil de montar y la calidad bastante buena para el precio
a little smaller than i thought, for your backseat you wlll need someone to help u put it on.........
arrived very quickly and fits well.
Ottimo
nice very good quality 👌
buono
Justo pelo preço
buena calidad y buen diseño , buen precio
son de execelente calidad son iguales alos de la publicación . 100/100 calidad y precio . realmente los recomiendo 👍👍 satisfecha con la compra.
impeccable très joli taille correct
zestaw pokrowców na siedzenia w samochodzie. idealnie pasują .proste wykończenie.szybka dostawa do paczkomatu
perfecto
Estoy contenta por el pedido. Todo perfecto. Agradezco a la empresa por todo su trabajo. Gracias
هذا المنتج جيد جداً لقد اعجبني من حيث التصميم والشد بأحكام الرجا أن يكون له كثير من ألوان مختلفة زي لون بيج او بني او رمادي كامل وليس اسود فقط
buen material, tal y como viene en la publicación, le quedó perfecto a mi carro, entrega súper rápida, muy recomendable
все як обіцяли
coincide com adescripcao