SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Tengo talla 38 española y me he pedido la 3 XL esta me queda bien de cadera y suelta de cintura. Para su precio está genial.
A saia é ótima, tem um bom tecido, veste bem e ainda possui um short por baixo! Porém, cabe mencionar que pode ficar um pouco apertada dependendo do tamanho. Tenho 1,56m e 45 kg, comprei a M e ficou só a conta! Então, tome cuidado na hora de comprar! E se houverem dúvidas, podem me contatar pelo meu insta @clarinha.mbm
большимерит!!! девушки, берите или свой или даже на размер меньше, я взяла М (у меня по всем параметрам М) в итоге как чехол на танк!!((( но сама юбка не плохая
im 170cm and ~60 kg. i took an L, its a bit difficult to zip up around my hips, but doable. i wore it once, and because of the tight fit around my hips, the zipper is coming undone with the fabric, but i have a sewing machine so i can fix it. there are safety shorts underneath, but they feel like underwear, its a short skirt but super cute. the white bloomers are not included, they are mine. i recommend getting an XL if youre similar to my size
Got the biggest size and it still feels a little small. Otherwise quite nice, nothing to complain about. Built in safety shorts are a nice touch.
엉밑살보임 골반때문에 잘안들어감
Very cute and looks exactly like the picture ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
saia fiel ao tamanho a textura dela e aspera mais e boa o ruim mesmo é que veio com muitos fio soltos, e que demorou quase 1 mes
A little tight but I love it
Юбку брала дочке. Обычно она носит размер S, взяли L. Притык. Надо брать на два размера больше.
entrega rápida, el artículo es igual que la descripción, es una falda de tela con pantalon de licra, la falda no es flexible, es tela rígida, es decir que no se estira. No me sirve me queda pequeña, soy talla 40 y la XL es muy pequeña. Fallo mío debi pedir más talla
Es bonita, de buena calidad, yo pedí una talla m y no me quedó 😭
HICE BIEN EN ELEGIR UNA TALLA XL ME QUEDÓ BIEN, MIDO 1.66 Y PESO 55 KG Adjunto fotos al rato.
just for seller, please make it bigger for hips, the waist is fine, but it's just not fitting butt, and hips,
ładna bardzo
Es un poco corto
es algo mas pequeña...
An extra large fits like a medium
Tiene un short por debajo que lo hacer más comodo, en general bien.
Вау
Great! Size fits well, according to the description. Material is nice and doesn’t scratch when wearing.
für mich ist es zu klein aber ich kann jemand schenken der reinpasst wird
very good items...
Cane riped and was tiny
Muy delgada