SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
허리가 얇은 편이라 XS를 구매했는데 허리는 맞았지만 골반에서 끌어올리는데에 꽤나 애를 먹었어요. 리뷰에서도 하나같이 한 사이즈 크게 구매하라고 하시는데 대체적으로 동의합니다.
A saia é perfeita, igual o anúncio, o tom é impecável
юбка хорошая но немного маловата
es muy linda y trae chor un poco corta pero linda
10/10
Cane riped and was tiny
사이즈가 조금작게나온것같아요
Very awesome
lindo
smaller size compared to the western size,I ordered 2xl but it looks like large only, could not be bother to return
ㅋㅍ에서 만원에삿는데ᆢ재질 걍 똑같은.오히려 구겨진곳없고 더 깔끔.
O produto é lindo e não me arrependo da compra. A princípio tive dúvidas sobre a saia não caber no meu quadril, mas eu percebi que estava certo e acho que a saia foi feita pra cobrir a barriga.
It arrived quickly.
Taille petit dommage qualité nickel
Use the size chart to pick a your size, you need to size up for this skirt
Bit small. Mistake on my part ,as it is asian size chart. Product looks same as on pictures.
Perfectly fits me! It also has safety shorts so thats comfyyyy
Замечательная юбка. Хорошее качество, швы ровные, нитки не торчат. Покупкой более чем довольна.
юбка милая и хорошая по качеству но стоит заказывать на размер , а то и два больше. а так не плохо , только размер подвёл
O processo de venda, envio e recebimento foi normal e dentro do tempo estimado. A saia é muito fofa, a cor é muito bonita, bom acabamento e o tecido é razoável (está adequado ao preço), porém o tamanho é bem pequeno. A saia é reta e não passou no meu quadril mesmo que eu tenha escolhido um tamanho adequado para mim. Tenho 81 de quadril e 60 de cintura e o S não coube.
Good
it fit although it doesn't have an elastic band or something to help put it on either way its great!
Too small, like a XXS not a XS
тканина дуже тоненька,маломірять.
예쁘고 좋아요~!! 크기 잘 확인해서 사세요 허리가 조여요!!