SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
very nice sport jacket. I recommend it.
Bardzo milutkie, grubszy materiał. Opinają tak jak trzeba
I’m 171 cm tall and weigh 63 kg. I bought a size M and it fits perfectly! I got it for £5.10, and the quality is way better than I expected — it’s amazing. I’d love to buy it in other colours too! The overall length is a bit short, but I really love it!
Très beau haut je vais en racheter d’autres couleurs. Et la taille est parfaite
Ok
i usually wear 36 and size M is very good not too thigh but also not to big. it fits perfect and still I can breath in it :)
Super Jacke für einen Super Preis!
Top! Super fijne sport jack met stretch en een hele fijne stof
В Україну доставили десь за 2 тижні. Приємно здивована якості, вже протестувала на тренуванні, супер!У мене в цілому розмір м, але перед покупкою почитала і взяла більший розмір, бо маломірить. На зріст 162см, обхват грудей 90+ підійшов розмір L
Tiene muy buen acabado en costuras, la tela es de buen grosor y se ajusta muy bien
Je recommande à 100%, c’est une matière élastique, un peu comme la matière des maillots de bain, ce n’est pas transparent, moule le corps, c’est vrmt parfait! J’ai pris la taille S et je fais quand même 91cm tour de poitrine et 70cm tour de taille et même comme ça ce n’est pas transparent! Vous pouvez faire confiance!
Gilet de sport super bien ! Il est confortable, léger et agréable à porter pendant l’entraînement. La matière est respirante et permet de rester à l’aise même en plein effort. Il tient bien en place et la coupe est très jolie. Je recommande pour le sport comme pour le quotidien 💪
The quality is amazing for the price! So glad I ordered more than just one! I'm 156 and weigh 53kg and size M fits very nicely. The fabric feels buttery soft and the jacket is very comfortable and looks very cute.
La calidad está súper buena! Queda a la altura del inicio de la cadera, tiene en las mangas abertura para los dedos y así quede más justo de las mangas pero eso si, la costura es un poco incómoda pero nada que no se pueda resolver, si quieres te quede floja recomiendo pedir una talla más
Це дуже гарна спортивна зіпка за свої гроші! Я взяла М і Л в іншому кольорі щоб порівняти, і М більше підходить, хоча мій розмір між S та M.
Está súper bonita, la calidad está increíble la recomiendo muchísimo el color es muy lindo y se ve de súper buena calidad, la verdad
Ношу C, заказала Л - идеально
This sweatshirt is wonderful. The fabric feels so soft and pleasant to the touch. The lemon color is absolutely beautiful. Everything is well-made and all the seams are perfectly even. Girls, get it! I’m 172 cm tall, 60 kg, and the size fits perfectly. I’m already ordering my second one.
Очень классный,удобный,ткань приятная к телу,советую взять на 1размер больше своего
esta preciosa vale mil la pena 💯💯💯💯💯calidad excelente y el color es muy bonito una talla más tal vez hubiese estado mejor 👍🏻👍🏻
Adjunto dos fotos en las que el color es lo más parecido a la realidad. La chaqueta es muy cómoda. La tela es fina, ligera y muy suave, como los leggings de lulu. Y es muy elástica tambien, así que incluso aun que me viene demasiado ceñida (podéis ver que hasta se me marca el ombligo), no es incómoda ni siento que me apriete. Para medidas, mido 1.57 m y peso 67kg. Normalmente soy S/M y la L me viene pequeña. Pediré una XL. Si te ha ayudado, dame un like! Gracias.
La tele es fresca, te amolda muy bien y para el gym es el queda de maravilla, yo pedí talla S y peso 58 y mido 1.54
amazing fit. It's really flattering. I'll order more in other colors!
10/10. No pensé que tuvieran esta calidad estilo lululem0n o tipo gl0wmode o al0… POR Unos 5€ es flipante lo bonitas, lo suaves y lo comodas que son !!!! Yo normalmente tengo talla M y me pedí la L y me quedó perfecta. (Soy mujer de espalda un poco grande y por tenerla entrenada del gym) y me queda genial la L. He pedido 3 mas en distintos colores y seguiré pidiendo hasta tener todos los colores 😍😍
Incroyable juste incroyable la qualité de la veste. N’achetez plus des vestes hors de prix car celle ci est digne des plus grande marques. La couleur est magnifique la tissu est épais mais pas trop! La taille est top vous pouvez prendre la vôtre. Dispose de trou pour mettre les pouces. Franchement je vais en reprendre dans d’autre couleur merci !!