SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
В реальному житті ношу розмір ХС або С, але тут замовила М. Сіла гарно, ніде не висить. Розмір С міг би бути не зручний. Колір замовляла жовтий, але в реальності від....оливковий...але мені колір не принциповий. Якість доволі не погана.
to jest świetne jestem zadowolona jakoś super 💕 zamowiłam XXL a noszę l albo xl
Beautiful
exactement comme sur l'annonce 👍 la matière est fine, il s'étire bien, c'est très agréable - par contre prenez une taille au dessus si vous voulez être un peu plus confortable : je pense que je vais recommander une nouvelle couleur mais en L cette fois
Really happy with this purchase. Shipping was quicker than expected and the product matches the photos perfectly. Quality is great, everything works as advertised, and the seller was very responsive. Highly recommend this store!
La verdad estoy muy satisfecha por mi producto adquirido llego en muy buenas condiciones. Es de una calidad excelente desde la tela, hasta lo bien que vienen las medidas, definitivamente lo volvería a pedir, estoy muy contenta con mi compra. Lo recomiendo mucho, muy bonito, el color es realmente como lo indica en la foto
La calidad es increíble, me encanta. Ya tenía una negra y pedí dos más
súper bonita la chaqueta, el color de maravilla 😍😍😍😍😍😍
En general está bonita pero viene pequeña. Recomiendo pedir una talla más o hasta dos tallas más . La tela está bonita
It’s sooo cute buy it seriously 🥰
הוא מושלםםםםםם כל כך שהזמנתי עוד 2 צבעים! לקחתי לארג ואני מידה סמול או מדיום בחולצות בדרך כלל וזה יושב טוב
Pensé que me irá pequeño pero me va súper de bien. Me encanta por qué se ajusta a la perfección y el tacto es impresionante. Recomiendo comprarlo, yo compraré más colores.
love it . I am size M EU.. it fits snuggly.. an XL would fit right too.. I adore the color.. and great material for playing sports .. synthetic though
Сорри за качество фото у меня дешевая лампа стоит 😭😭😭. Но логслив крутой как на фотке товара. Брала s у меня рост 150 и есть пузико 😛. (Нужно походу купить корсет Вали Карнавал) Ниче не выпирает и не просвечивает. Вот горлышко какое-то странное, вырез чутка большой но мне нравится 😻😍💋🔥. Я не знаю воняет ли он или нет у меня грипп поэтому я никакие запахи не чувствую 😔😭.
Кофтина приємна до тіла, не сковує рухів, по розміру підійшла, рекомендую!
Mucho mejor que en la imagen son preciosos! Recomiendo 100%100
Me gustó mucha el material todo muy lindo
loveee!
je fais du M et jai pris du M mais au niveau des bras c'est serrée je vous conseille de prendre une taille au dessus a part ça bonne veste de sport agréable a porter. Envoi rapide avec un bon suivi
Todo genial muy recomendable
Il est vraiment bien gainant, prenez votre taille habituelle
Quedo perfecta, muy buena calidad, sin duda comprare otra
La chaqueta es perfecta. la calidad es buenísima. estira mucho. se adapta increíble al cuerpo. calidad mucho superior a otras marcas más caras. he comprado varias de éstas chaquetas en otros vendedores y está es la que mejor calidad tiene. sin duda merece la pena. Además estiliza mucho. hace un cuerpo increíble y que parezca que tienes una cintura más pequeña de lo que realmente la tienes.
muy bonita se ajusta al cuerpo me gustó
Ha llegado antes de lo previsto! me encantan que ceñidos y super bonitos! Coge una talla más que la usas!