We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very cozy and super nice!
excelente
good
good item, good seller
bardzo miekkie i cieple
Amazing delivery speed.
Its super soft and warm, the first day it had some plush fallout but it went away.
Super Qualität
muy bueno
Very good, nice metirial, comfortable.
Excelente lo recomiendo 100%, es super calentito y yo mido 190cm y me queda genial. Gracias vendedor
I am satisfied with the product and would recommend it to others.
Excelente producto, tal como se presenta en la publicidad. En perfectas condiciones, sin detalles y totalmente funcional. Altamente recomendable. La comunicación del vendedor, desde el momento de la compra hasta la entrega, siempre informando la ruta con detalle del paso a paso. Altamente recomendable. La entrega en tiempo establecido con responsabilidad y el paquete bien identificado y bien sellado. Altamente recomendable.
tiens chaud en hiver et doux pour s’endormir
Parfait
Удобно и уютно. Отличная вещь для зимних домашних посидклик
Artículo de buena calidad, coincide con la descripción. Estoy satisfecho con la compra.
Super cozy and warm
Muy satisfecho con la frazada. Totalmente satisfecho
키 175cm 남성의 발등까지 옵니다. 아주 좋습니다.
Chaud, doux et confortable un bonheur
Nice and soft like it really warm
nickel, pour pour ma femme bonne taille, elle adore!!
178 입으니까 발목까지 오네요~ 흰털이 조금 빠지지만 따뜻하고 포근하고 괜찮습니다. 만족하면서 겨울을 보낼 수 있겠네요~^^
Kuschelig und warm, bequem zu tragen. ich bin sehr zufrieden