SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
funcionan bien los botones, aún no pruebo todo junto pero lo principal funciona, al probar un LED estaba desconectado y tuve que repararlo, nada difícil y quedó bien, me queda pendiente revisar todo
No les he instalado, pero se ven de buena calidad, tanto los botones como las palancas, son muchas piezas y espero que no falte ninguna.
não veio com os cabos USB
alles super gerne wieder 👍😊👍
Butter smooth control sticks, and buttons have instant click response. This is my first experience with this brand controls, and I will definitely buy more soon. I bought other brands that are all in one wiring, however don't let the ease of wiring make you believe it is a good product tike this. All wiring was easy to set up. Daisy chain wire harness make it simple to wire button lights.
bien reçu. bien emballé. reçu avec des fils doté de connecteurs évitant de souder , c'est très bien. il ne manque rien.
Einfach perfekt – echtes Casino-Feeling für Zuhause! Ich bin absolut begeistert von diesem Knopfset! Von der ersten Sekunde an hat es mein Spielerlebnis revolutioniert. Die Knöpfe liegen nicht nur perfekt in der Hand, sondern überzeugen auch durch ihre hochwertige Verarbeitung. Das Material fühlt sich robust und langlebig an, und die präzise Mechanik gibt jedes Feedback mit einem zufriedenstellenden, klaren Klick zurück – genau wie in einem echten Casino! Das Design ist ein echter Hingucker: Die Farben sind kräftig und lebendig, und die Beleuchtung setzt den Automaten stilvoll in Szene. Die Montage war dank der mitgelieferten Anleitung und passenden Komponenten kinderleicht. Selbst nach intensiven Spielrunden zeigen die Knöpfe keinerlei Abnutzung und reagieren weiterhin blitzschnell. Was mich besonders überzeugt: Das Set verleiht dem Automaten nicht nur optisch ein Profi-Look, sondern verbessert auch die Spielperformance spürbar. Jeder Druck sitzt, und das taktile Feedback erhö
excelente producto muy satisfecho.
they work perfect
nice buttons
Buenas todo perfecto ,bien empaquetado y fiel a la descripción del producto
All as described. Not tested yet.
Accurato ma mancavano le istruzioni, per il resto fattura sufficiente ma per il prezzo che costavano direi che molto buono
Muy buen kit de arcade, funciona vía usb y se pueden mapear con retroarch, por lo tanto super funcionales. Por poner algo malo, creo que la palanca es algo pequeña, pero no quita lo funcional
Correcto, falta probarlo
Nice kit.
bjr bien reçus commencer à monter lampe contacteur et bouton ça a l aire níquel je testerais demain pour voir si tout s'allume et que tout marche sans problème
únicamente una empuñadura de la palanca no embona
parfait
muy buen
YEGO VIEN
Muito bom
got everything as shown in the picture. joystick has that satisfying arcade click feel. buttons have a good click. came very well tightly packed in a box sealed shut.
gut
bellissimo