SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesnât include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
super long and stretchy really couldâve sized down but i love it
sĂșper encantada con los pantalones
Very stretchy and extremely comfortable. I sized up because of my glutes and the wait still fits perfectly!!! I feel like i could have them on all day and they are tall girl friendly ;)
not even that see through and so buttery and soft
ame este pantalĂłn la tela es suave y te sientes fresca y te forma bonito el glĂșteo, recomiendooo
SOOO GOOD!!! They are so stretch and squats proof definitely đđ
Great fabric, just like the original
ĐŸĐŽĐœĐŸĐ·ĐœĐ°ŃĐœĐŸ ĐŽĐ°! Đ·Đ°ĐșĐ°Đ¶Ń ĐČ ĐŽŃŃĐłĐžŃ ŃĐČĐ”ŃĐ°Ń ĐŒĐŸĐč ŃĐŸŃŃ 168, Đ·Đ°Đșазала ŃĐ°Đ·ĐŒĐ”Ń xs
First picture is the pants being worn with the Oner soft motion top. Itâs a close match: Iâm wearing XS and Iâm 145 pounds and 5â3 with short torso. Second pic is the back. Seams are flattering
Great leggings.
Zit echt top en heel flattering. Echt snelle verzending ook. Heb meteen andere kleuren besteld!
Perfect fit and just the same as the Dfyne trousers. No branding. But high quality material and genuinely the same as Dfyne. Super comfy and the perfect length too
Love the material!! Im 5â5, 26in waist and 37in hip/glute and they fit perfect :)
Love the material and fit. I got small and they are too long for me at 150lbs, 5ft. Next time I will order XS as itâs very stretchy and the length will be better for my short legs.
Great seller, fast shipment. Fits OK
Excelente, muy linda la tela y muy buena calidad!!
Love these pants!!! Iâm 5â5 135 and wear a size 4/S in everything. They fit well but I definitely could have sized down to a XS because they do bunch up a little bit near the crotch area.
Color was a bit lighter than expected but very flattering on the booty
Super soft leggings and great fit. They are long enough. My only problem is that the baby pink is not cellulite friendly haha. If you dont mind they are great.
Great pants. Literally most affordable and flattering flares on the market. Shipping took like 2 weeks but it was worth it. Size down for a tighter waist band. Perfect for lounging or going to the gym. Does not hold sweat and is very breathable.
These pants fit perfect! I ordered a medium in these. The color is accurate and the material is nice and thick not cheap at all.
These are buttery soft amazing!!!
I love this! However when they delivered the package he threw it on my door. Literally threw it and I have it on camera đ
Favorite pants own several pairs
Muy lindo ! Me gustĂł la tela , me queda un poco largo