SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Bien embalado. bastante elástico y tela fresca. Ideal para hacer deporte. Mido 1,72 cm y cubre bien. Lo pediré en más colores. La cintura aprieta bastante
the fabric is really nice, not super tight and doesn’t hug the waist as much as other dupes i’ve gotten, but makes your booty look great
The quality of the fabric is great. Very very stretchy. My measurements are waist 26” and hip 37”. I am 5 foot 3” but with short legs. I am between an xs-s usually but I was told to size up so I got the size small and they are too long on me but I can hem them. I wish I had got the xs. If i leave them sitting flat they fit nice but if I pull them up at all so the seams are sitting above my butt they create this extra fabric above your butt I dont like in the size S. I wanted the legs to be baggy which is why I got this size and they are. Color is not really the same but its still nice. Store cant understand my questions and doesnt reply that fast. All in all they are a good dupe if you can get the right size since the fit and the fabric is pretty much what I wanted.
Es como un color gris pero clarito queda de maravilla lo puede usar para cualquier cosa hasta para salir de paseo, ame mucho esto, la mejor pagina que es visto 😍😍😍😍😍
Incroyable ! Hyper confortable, pas transparent et tissu de vraiment bonne qualité ! Je vais le recommander !
10/10 excelente calidad😍
Sin duda cómprenlo, es de lo mejor que he visto
Second time I buy this. I will buy again ♥️
Absolutely perfect! Better than I expected for sure, I got a size xs and they fit like a glove! The material is thick and comfortable perfect for casual wear or the gym. Will definitely order more. My measurements for size xs: waist: 26.5 in/69 cm, glutes/hip: 37 in/94 cm :)
Одна з найвдаліших покупок.Якість бомба 💣.Розмір підходить, можна було б навіть взяти на розмір менше,щоб було прямо з ефектом утяжки .Для тих , в кого ноги не супер довгі,як і у мене в принципі- потрібно буде трішки підрізати,але то взагалі не недолік .Вони зручні і тканина приємна
Génial, il gaine bien sans trop compresser le ventre! Pas transparent, bonne qualité et Pour les filles grandes il est bien long
Piękne! Ładnie wyglądają i są wygodne 175/64. Pasują dla wysokich osób. Wzięłam rozmiar L żeby były dłuższe, na codzień noszę rozmiar M.
i think the pic says it all hahaha ^^ first 2 pairs i gotten was size L and M so by the test id recommend size down :3 its my most comfiest leggings so now i have total of 9 pairs ^^ these are my 7 newest one and green ones should come too not fan of light colors personaly ^^ the pants might feel a bit synthetic but its not a bother its super comfy non seethrough, holds rly well on the tummy i do have bit of a tummy myself, been using them at work and can say it holds up realy well so now ill be living in them :) on pic they come of bit brighter hut they bit more natural color not so brightt, they are like in a picture ^^
Polecam bardzo jak za te pieniądze. Materiał nieco inny niż oryginalne Oner active, ale uważam że do godny zamiennik. Świetnie wyglądają na sylwetce, są wygodne. Mam 176 cm wzrostu i wzięłam rozmiar xs
Muy lindas, tela suave no se transparenta y deja un muy buen calce
True to size . Stretchy ! I did end up sizing down one . Looks just like pictures .
La mejor compra que me he pegado. Se ajusta muy bien. Mi cintura 80 mis caderas 102 y la talla M está muy bien … Sin embargo el color es un poco claro y se me nota la celulitis jaja así que lo pediré en una talla más.
Super pantalon les filles je vous recommande 100% !!! Je vais en prendre dans d’autres coloris ils sont trop beaux et confortable 😍😍😍
Better then the ones yoreo came out with. They fit so good and there’s no seem in the front ! Love this ordering so many more colours!!!
Very cute! They’re so soft, I love the Olive green color. I got a small which is my normal size. They are very slightly big right under my bum, but I’m not sure if I would’ve liked the size down as they might have bee tight in the front or shown panty lines which I hate. Still waiting on the matching top that I ordered. Overall very happy. I’m 5’4” 128 lbs, slim/athletic build.
Bellosss
Pas transparent et matière hyper agréable
meravigliosi, ho preso una XS e vestono perfettamente. Anche una S probabilmente mi sarebbe andata bene. sono morbidissimi e degni di brand molto più costosi. ne comprerò altri
Hermoso. Solo un detalle, mido 1.55m y me queda muy largo, tener cuidado las chicas pequeñas. Yo lo arreglé porque tengo mi máquina de coser y porque el precio estaba bueno. Si te gusta que te quede muy entallado pide una talla menos. En general 10/10!
Super mooi en comfortabel! Ik bestel nog extra. Ook heel snelle levering