SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Отличный товар за свои 9$! В процессе ловли себя показал неплохо, наконечник жёсткий,для твичинга нормально. Доставка быстрая,упаковка надёжная! Рекомендую исключительно на свою стоимость но не выше! Спасибо!
中学生の息子にプレゼント。ちゃんとカーボン、竿先はグラスと子供でも安心。良いものです。Yahooショッピングの安い竿より高品質。第一ガイドは小さめ。
Very much satisfied with my purchase. These were packaged BRILLIANTLY. If you buy these poles, the seller knows what they are doing. They will ship without a scratch due to the careful and intelligent packaging. 10/10
낮은가격에도 불구하고 탄탄한내구성 가벼운무게 휴대성좋은 보관 가성비가 아주 좋습니다 찌낚시,구멍치기 간단하게하기좋아요 30g보다 살짝더 버틸수있을거같아요 입질파악이 잘되네요
This is a great product I would highly recommend this to anybody on a budget because it is cheap with free shipping and is full carbon. It also has a great casting ability it’s able to get baits to cover the water really well. GREAT PRODUCT
Arrived safe in PE bubble suspension wrap. Performes well. Good value for money. First 2kg pikes allready catched. Will buy repetedly. Arrived fast to Latvia - 2 weeks.
Awesome rod I am loving it super light and perfect
基本的にサブや旅行先で使うパックロッドとしては優秀
Pra ultra light, ou pesca de onívoros pequenos, ótima vara, ação lenta, custo benefício incomparável
good quality, already catching fish ober sn over, looks like i need more of these
엄청좋아여 튼튼해요 대박엄청좋아여 튼튼해요 대박엄청좋아여 튼튼해요 대박엄청좋아여 튼튼해요 대박엄청좋아여 튼튼해요 대박엄청좋아여 튼튼해요 대박엄청좋아여 튼튼해요 대박엄청좋아여 튼튼해요 대박
El pedido llegó muy bien, embalaje bueno y la caña es perfecta llego en perfecto estado y con muy buenos acabados
2.4m 스피닝 루어대는 적당한 길이로 원투와 제압력이 좋으며, 5절대라서 분리 보관이 쉬워 휴대성이 뛰어나 워킹 낚시에 매우 편리합니다.
예비용 세컨용으로 샀는데 너무 고급스럽네요 포장도 안전포장이고 추천합니다 4단분리라 휴대좋아요
Excelente produto. Acabamento bem feito com qualidade premium. Gostei muito desse material, qualidade suficiente para uso. Adequado para todos tipos de pescaria. Recomendo a compra. Farei vídeos do material no canal Sport Fishing Mato Grosso, acompanhe por lá para conferir e ver se está adequado para seu estilo de pesca. YouT e Insta.
Удочка в быстром строе, за 6 долларов не везде купишь сигареты, а здесь рабочая лошадка, выглядит довольно крепко, скоро поедет на первую рыбалку и надеюсь не сломается. Единственное что мне приехала с царапиной, но мне пофиг, на заброс и лов рыбы влиять это не будет. Рекомендую!
今まで愛用していた竿が見事に折れてしまい、遊び ようとしてこちらを購入。第一印象 めちゃくちゃ軽い そして とてつもなく安い。5ピース初めて買いましたが確かにめんどいです。でもそれ以上に 持ち運び が楽。どこに行くにも 鞄に入れていけば 思いついた時に釣りできる。いやー 最高です。
リピート購入になります。軽くてとても使い易いロッドでしたのでエギングやその他の釣りに活躍しそうです。とても気に入っております。長持ちしてくれれば尚良しです。
El envío llego muchísimo antes de lo esperado. Muy bien embalado. La caña es demasiado liviana, se ve de muy buena calidad. Los anillos guía son muy firmes. Espero probarla pronto. Ojalá tuviera la información impresa en la vara (lure weight, line weight, action, etc) Por el precio es una excelente opción.
Surprisingly nice rod. Flex is good throughout the whole length. Breaks into 4 parts, fits great in my car for sudden fishing opportunities.
хорошая удочка. катушка фиксируется отлично. кольца норм. в сборе все держится отлично и ничего не вылетает.
ライトロックフィッシング用キャスティング竿が欲しくて購入。長さも希望の7.7ftにかなり近いのと値段・評価が良かったので決めました。値段がかなり安かったので、あまり期待してませんでしたが、届いてビックリ！かなり良いと商品だと思います。特に気に入った点は軽いところとカーボンが塗装されてないのでツヤ消しのボディが良いです。逆に塗装されてない分、耐久性はどうかですが…。コレで釣りに行くのが楽しみです。
canna dalle ottime prestazioni per quel che costa, molto reattiva e con buona schiena, si comporta in modo ottimale anche con prede di buona taglia. Inoltre resiste molto bene alla corrosione, per cui non è un problema il suo utilizzo in mare.
Good looking rod. Very usable for casting. Excellent build. Fast shipping and perfect packaging.
everything was fine