Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Talla 31, equivale a talla 42 en España. Queda ajustado, lo cual me encanta. Es calentito con pelitos en su interior. Altura pantalón perfecto, no queda corto.
Produit conforme à la description .
Ношу розмір 38/40(М), взяла 30. Джинси підійшли нормально,але я думаю,що і 32 були б добре - трошки свобідніше . Прийшли скоро. Взагалі довільна. Вже почала носити- теплі.
están bien calentitos, y soy talla 0 y me quedaron super bien, hacen buena forma miau ^*^
Super beaux jeans , comme sur les photos de vendeur. J’adore. Je voudrais bien en avoir un deuxième . Je recommande fortement . La taille est parfaite pour une taille européenne. (Je porte taille L européen) Ça ne sert pas au niveau de ventre. Le matière est élastique, tres douce a l’intérieur et super agréable sur la peau.
Lekker warm. Goed gebleven in de was! De maat had 1 maat kleiner gekund, omdat het stretch is. Maar geeft niet. Pijpen zijn wel kort. Jammer dat ze nooit lengtematen hebben. Westerse benen zijn lang. Tenminste die van mij wel! Eigenlijk altijd lengtemaat 34. En dat is deze niet, ik denk 30. In laarzen niet erg.
На рост 170 и вес 63 кг размер 30 отлично сели,рекомендую
Nice quality and fit pretty decent. the legs are a bit more like mom jeans than skinny jeans, but overall they keep me warm in Canadian winters.
джинси просто супер! Висока посадка. 31 розмір чудово сідає на ріст 170, ОБ 104, ОТ 80. Не перетискає і не вільні. Товар та продавця рекомендую!
이거 ㄱㅊㄱㅊ
super.
너무 좋아요 재구매 할게요
리뷰보고 한 치수 높게 구매했는게 딱 맞아요! 넘 좋아요! 최고!!^^
джинсы отличные, размер соответствует. и длина хорошая на мой рост и вес 25 размер идеально сел. рост 165 см длина как раз по щиколотку. в талии и бедрах идеально сели. обычно беру штаны 25 размера или 32-34.
хорошие стрейчевые джинсы на меху. на талию 76см и бедра 98см сели не плотно, можно было брать 28размер. длина ещё есть запас 2- 3 см, мой рост 155см
⭐⭐⭐⭐⭐ Die Jeans ist toll! Ich habe Größe 29 bestellt bei folgenden Maßen: Taille 78 cm – Hüfte 92 cm – Po 95 cm Passt perfekt, sitzt bequem (nicht zu eng, nicht zu weit), genau wie ich es wollte für den Winter. Der hohe Bund ist super angenehm, das Fleece innen richtig warm und weich, Qualität top für den Preis! Dehnt sich schön mit, sitzt nirgends ein. Kann ich nur empfehlen – nehmt euch ruhig die Größe nach eurer Taille/Hüfte, die Tabelle stimmt! Sehr zufrieden ❤
Беру уже 4-е, разные, качество супер. Рекомендую
מושלם! מתכננת להזמין עוד צבע. גובה 165 משקל 52 - מידה 27 מתאימה בדיוק.
Perfect! Will buy another color! I'm 162 cm and 59 kg, bought size 30 and fits perfectly 😍
상품 평이 좋아서 큰 기대를 하고 주문했는데...스키니 핏이 너무 이뻐요.한국 싸이즈보다 한 치수 크게 사세요.
Schnell versendet und Artikel wie und die Größe passt jetzt besser. Beim ersten Mal (schwarze Hose) viel zu groß obwohl ich meine Größe bestellt hatte. Diese habe ich jetzt eine Nummer kleiner genommen und sitzt besser. Gute Qualität und schön warm. Bin sehr zufrieden.
진찌 작게나옴ㅎㅎ24기준 26이 딱맞음 질은 짱좋음 스판도 개좋음
Spodnie rozmiar S są dość elastyczne, ciepłe, pasują na wzrost 164. Polecam
핏 이쁩니다. 겨울이라 일부러 한사이즈 크게 주문했는데 잘 맞아요. 기모가 있어서 헐렁거린다는 느낌은 없습니다.
if there's a way I would post a 10 star I love it. so comfortable so warm for winter I would definitely recommend and I'm going to order some more different colors. I order it size 32 usually my pant size 9 it fits perfect