SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Mooi horloge met een goed uurwerk voor deze prijs🙏🏻❤️
Relógio funciona bom
idêntico ao anúncio.
Great value for the price. So far has been very accurate
this watch dosent feel cheap in any way I put it on my time grapher and it run surprisingly well !! im VERY suprised and impressed with this watch not what I expected at all ,don't even think about just buy one you'll be impressed to
Zegarek super
przepiękny😍 wykonanie solidne.. pięknie prezentuje się na nadgarstku.. no i ten widoczny mechanizm.. prawdziwy Winner.. nie wiem co do dokładności..
it's smooth
All right. A small error run over for 1 minute a day
minimalista, bonito e parece ter boa qualidade.
A great fashionable and conservative automatic watch. Inexpensive, yet if taken care of, should last a lifetime. I gave the one I had to a friend whom admired it. So I ordered another. Very happy with this handsome timepiece.
Received my items today and I'm very happy. I would definitely recommend this product to anyone and everyone 😊
Entrega rápida y el producto es tal y como se describe. Contento con la compra.
tolle Uhr zu einem günstigen Preis.Ich bin sehr zufrieden
Rien à dire pour le prix. Mais assez épaisse, bracelet en plastique à jeté et boîtier pas totalement fini aux entrecornes.
I got the white version about a month ago, I liked it so much I decided to get the black version to go with it. I changed the bands on both to a higher quality leather band. This watch remains the highest quality at the lowest cost for an automatic watch. It works +20 to 30 seconds a day on both of mine. This watch should be in your collection.
Excelente relógio pelo preço. Recomendo 100%, dá para perceber que tem ótima qualidade pelo valor!
Movent and watch is great for the price. I recommend getting this with a leather strap not the bracelet. The bracelet is complete junk. The watch looks way better with a leather strap. The date window very small and hard to read. Seems to be an after thought. The watch would be better without it. Overall this is very good for the money. Good beater watch, a watch you don't need to worry about loosing or breaking.
Reloj muy bonito tiene una buena estructura lo único malo es la correa pero fuera de eso muy bien
relógio muito bonito, e que parece custar muito mais do que realmente custa, é um pouco pesado, o mecanismo funciona perfeitamente, sua reserva de marcha dura de 28 a 30 horas, é um ótimo primeiro relógio mecânico.
Chegou como na imagem, em boas condições e rápido. Agora estou a testar. obrigado
Muito bonito, vale a pena
Fast delivery. It is a good solid watch. I like the design of the dial and the blue tinted hour, minute and second needles.
There are slight imperfections, tiny scratch on dial, barrly visible. Very accurate, les than 20 sec error per day. Feels tough, rigid. Incredible for this price! Satisfied. Imitates Longines Master.
Super. Noszę już miesiąc.