SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
gefällt mir sehr gut !! :-)
Very nice!
Jest to drugi zegarek tylko z bialym cyferblatem. Bardzo strnnie wykonany i czytelny . Po tygodniu testowania + 4 s dziennie wiec wynik rewelacyjny . Ciezko ocnic sam naped ale w tej cenie automat to super okazja . Jedyne zastrzezenia co do oryginalnego paska . Zbyt krotki i sztywny . Podobnie jak w modelu z czarna tarcza wymienilem pasek na dluzszy . Polecam sam zegarek i sprzedawce .
Gran reloj, muy bonito, excelente material, se ve muy fino, excelente homenaje al Hamilton de interestelar
Tal como la descripción, materiales de calidad, el cristal se ve resistente, recomiendo la compra, llegó muy rápido a México.
Very good watch, very nice quality. And very good delivery time. And thanks to the shop for the good work and service they provide 👏👏👏
relógio muito bonito e atraente. Combina com qualquer roupa. Estilo fantástico. Bracelete forte e confortável.
Bon produit
An amazing value automatic watch! Lovely dial and elegant hands. Movement is basic but works fine. Watch band on the synthetic side. Overall, very happy.
Zegareczek bardzo fajny i może się podobać, główna zaleta to bardzo czytelny cyferblat
Die Winner Herrenuhr hat mich positiv überrascht. Das schlichte Design und das Kunstleder Armband verleihen ihr eine elegante Note, die sowohl zu einem Business-Outfit als auch zum Casual-Look passt. Das Zifferblatt ist übersichtlich und die Uhr lässt sich leicht ablesen. Besonders überzeugt hat mich die Verarbeitung: Die Uhr fühlt sich hochwertig an und macht einen robusten Eindruck. Für den Preis erhält man hier eine wirklich schöne Uhr, die sich sehen lassen kann.
نفسه
Jestem zaskoczony jakoscia i wykonaniem zegarka . Cyferblat jest bardzo czytelny a sam zegarek ma odpowiednia wage . Swietnie lezy na rece . Jedyne co zminilem za pare euro to znacznie dluzszy i miekki pasek . Polecam zwlaszcza w tej cenie . To nic ze zapas nakrecenia starczyl na poltora dnia , on ma byc noszony a nie lezec .
A entrega foi rápida o relógio é muito bonito valeu a pena🙏
muy bonito, con movimiento tongji automático el dial con textura está muy bonito por el precio, llegó bien y rápido, la correa es un poco rígida y palticosa pero con un poco de juego va aflojandose
Es igual que en la descripción e imágenes, mecánico muy bonito
muito bom adorei a compra
era para mi padre , le encantó, numeros grandes y muy visibles.
Extraordinaria relación precio calidad. Preciso, buena construcción y diseño genial.
carica automatica, tutto ok, perfetto
precioso
Прийшло швидко, 9 днів, дякую продавцю. Під задньою кришкою ущільнювальне кільце і сама кришка пластикова пофарбована під метал, віконце можливо також. Люфтить эксцентрик автопідзаводу і якщо потрусити годинник то чути його стук. Товщина корпусу якщо не враховувати закруглене скло - 12.5мм. Приніс з пошти, відкрив і він вже йшов, ручним заводом краще не користуватись взагалі якщо хочете щоб годинник прослужив більше року. Ще з ньюансів, якщо я правильно зрозумів, то в нього механізм посажений в корпус просто в натяг тому що є 2 місця для фіксації гвинтами але вони не задіяні. Покупкою задоволений, нічого кретичного, за таку ціну це найкраще що можна знайти в сегменті механічних годинників.
Looks even better as in picture. Seems to work fine. The minus is lack of proper packaging, just foam and bubble wrap. No written technical data or instruction.
El reloj vino mal ajustado de tienda (+40 segundos por dia) pero tras un sencillo ajuste lleva Dos dias en +4 segundos día y lo mejor que es muy estable en varias posiciones del reloj. los materiales claramente no son los mejores pero a expensas de saber cómo irá la fiabilidad con el paso del tiempo puedo decir que funciona mejor que varios NH35 que he tenido. con el cronocomparador muestra un beat error de 0.3 milisegundos Lo cual está pero que muy bien. calidad/precio brutal
Seher schön