SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
excelente material, si no quieres que te quede tan apretado escoge una talla mas
lindooo, lo pedí una talla más grande y me quedó perfecto, vale la pena por el precio 💕
Muy bonito
Súper recomendando. Muy cómodo tela de deporte.
Queda super bien
Súper buena calidad y calce
Recomiendo que cojáis vuestra talla según el pecho. Yo cogí una más grande y podría haber cogido la mía
Le top taille petit. Si vous faites M, prenez L. Par contre, le maintien est super pour la poitrine et le tissu vraiment correct. Je recommande+++ Livraison rapide pour la réunion.
Me gusta mucho
Muy buenos
Very comfortable
Me encanta ,es tipo faja moldea muy bien a la figura y lo mejor es que viene con copas a dentro sin dudas lo compraría de nuevo
Es divino, pero da poquita talla, asi que coged una más de la habitual. Los materiales y el corte son muy buenos, lo recomiendo
Супер! Замовлю ще інші кольори. На розмір М підійшов L
обалденная маечка, просто шикарная 🤩. доставка 2 недели
Very nice and stretchy. Color is very cute and sizes fit very well.
Размер Л, ХЛ был бы лучше
Exactamente a la imagen. Copas costuradas y suaves. Licra fresca y talla correcta. Es ajustado. Muy lindo modelo.
뒷모습 x자 형태의 브라탑이 아닌 앞 뒤가 같은 일자 나시형 브라탑을 찾고 있었는데 딱 원하던 형태라 만족합니다! 운동할 때 편하고, 쫀쫀하니 너무 좋습니다! 원단이나 길이나 색상 모두 맘에들어요!
Ok super je recommande je n’avais pas ecirs cent caractères mais j’apprécie la matiere je valide je reco
s is more lik xs but good quality
Lo tengo en todos los colores, es un modelo que me gusta mucho y es muy cómodo para hacer deporte. El único problema es que talla pequeño, soy una S-M y de este modelo tengo que coger la XL para que sea cómodo
Todo bien es pequeño, queda bello me gustaría que el relleno se pudiera quitar
me encanto muchísimo todo la calidad viene una talla menos pero vale la pena no transparenta y trae copas
매우 만족합니다~색깔별로 주문예정~