SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
el reloj esta muy bien. La correa se podria mejorar, calidad baja
Bellissimo orologio fa la sua figura e’ arrivato ben protetto nella sua scatola avvolta con una protezione para urti,l’orologio in sé si presenta bene e’ arrivato che già funzionava quindi penso che tutto il tempo della spedizione circa 9 giorni non si sia mai fermato spero duri a lungo 🤞
Relogio mecânico "BB": barato e bonito. E a precisão dele me surpreendeu bastante: 2 segundos em 1 dia.
excelente relación calidad precio, buena precisión de la hora
Para o valor pago, excelente. Vou trocar a bracelete do mesmo.
Beyaz olanı da almak istiyorum.
Reloj automático que funciona bastante bien. Tiene poca reserva de marcha pero por el precio que tiene es muy recomendable.
Gostei do relógio. Preço baixo para um automático. Vamos ver qual será a duração dele.
Very nice
Bastante bueno.
pues para lo barato que me salió, vale la pena. Es un movimiento tongji y dentro de los grandes contras, pues como reloj automático no funciona mucho, la maza oscilante no cumple su función de cargar automática, se traba y al final no le da carga. tengo otro reloj que tiene el mismo mecanismo y que no le pasa lo mismo, le cuesta la carga automática pero cumple con la función, supongo que algunos vendrán mejor que otros. fuera de eso el modelo es hermoso, no se atrasa ni nada y se siente muy bien puesto, sobretodo con la correa nato que le coloque. recomendado solo si pagan menos de 20 dólares por él.
Ya que vas a tener este homenage y ese conocido fallo de diseño en la masa oscilante, aquà tienes tu estrategia para disfrutarlos sin sustos: El Ritual de la Mañana: Al levantarte, elige el que vas a usar y dale entre 20 y 25 vueltas de cuerda manualmente. Esto compensará que el rotor no sea tan fluido y asegurarás que el reloj no se pare a mitad del dÃa. Cuidado con el Calendario: Recuerda no cambiar la fecha manualmente entre las 22:00 y las 02:00, ya que es cuando el DD119 está enganchando los engranajes del pase de dÃa. Acepta el "Zumbido": Si escuchas el rotor moverse un poco "tosco" dentro de la caja, no te preocupes, es la naturaleza de este calibre. Por el precio, te va a sorprender si haces lo que he comentado.
relógio muito bonito, veio tudo certo conforme o anúncio, relógio de boa qualidade! o que fiquei feliz foi a agilidade e profissionalismo da logística, chegou muito rápido! podem comprar garantido!
it came with a pseudo-leather strap but I change it to a nato one, and looks amazing, it looks pretty solid, I love.the watch face
Good quality/price ratio. Unlike announced, the case is not full stainless steel: the back states "stainless steel back". Carefully packaged. Very fast delivery. Recommended seller.
予定日に受け取りました。視認性も良く、自動巻きでこの価格はコストパフォーマンスは良いです。 精度についてはこれからですが。
Todo correcto. Gracias.
solidny punktuslny fobrej jskosci
야광이 없네 그래도 일단 시계는 돌아가니 됐음
Buenas impresiones, aunque el armis es muy pobre, pero por el precio salía mejor que con correa, lo mejor es optar por una correa de piel gruesa y con pespunte blanco.
The watch arrived with difficulty to engage gears for adjusting time and date. The third time I needed to adjust the time/date the mechanism broke entirely and the watch is now non-functional. I have owned it less than 1 month and the vendor says there is nothing they can do for me. Very disappointing. Do not recommend.
Relógio bonito e bem construído. Só troquei a pulseira, que era muito fuleira
vielen dank !
O relógio é conforme descrito. Mas esperava que a autonomia do automático fosse maior fora do pulso. Neste caso tenho que dar corda. No contexto geral, muito bom custo benefício
Harika kalitede saat fakat camı kırık çıktı :(