SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
배송빠르고 가성비좋고 디자인 나쁘지않고 조잡한 느낌은 있어도 작동은 시간지나야 알겠지만 괜찮고 디자인 좋고 사진이랑 실물차이 많이 없고 착용감은 재 손목에 좋았습니다 얇은걸 원하시면 좀 그렇지만 사실상 세이코 오토메틱이랑 비슷한 두깨랑 생각보다 잘 뽑힌거 같습니다
El reloj parece de más calidad, que lo que estás pagando por él. Vino bien ajustado, adelanta unos 5 segundos al día. El envío fue rápido.
increíble y muy elegante y bonito. es mi primer reloj mecánico y se siente como un reloj mucho mas caro que el precio que pagué, sus acabados son bien logrados y la máquina fluye muy bien. gracias relojes winner por este gran tributo al mark xv
ok
뽑기 운이 좀 따라야 하지만 가성비는 매우 좋아요.........................
de momento funciona bien todo
Good quality, although it should be Noted it feels like the rotor is added on what was supposed to be a manuál wind watch.
I went unscathed. It is the best product in mechanical watches that can be purchased at a low price.
gran calidad por el precio
Cada mecanismo se denomina «calibre»: de la precisión de la construcción depende una buena funcionalidad y, por tanto, la mayor exactitud. En el caso de los relojes de cuerda automática, el resorte está constantemente con la misma tensión y, como consecuencia, proporciona una salida de fuerza constante para el movimiento. Aparte de una precisión más alta, los relojes automáticos tienen la ventaja de ser mucho más propensos a la estanqueidad contra el polvo y la humedad: el hecho de no tener que dar cuerda al mecanismo diariamente a través de la corona, permite mantener la calidad de los sellos y, por lo tanto, proteger el reloj de los agentes externos.
✅ Real mineral Glass ✅ Real automatic movement ✅ Date works ✅ Manual adjustment works ✅ Real back mineral glass 🟥 Fake leather 🟥 Fake glow in dark 🟥 Really bad and stiff strap
Chegou tudo certo, testando a precisão do relógio
Great watch. arrived quickly and as advertised. keeps very good time and looks better than in the photos. I changed the band to a Stainless band which is much better.
시계가 깔끔 하고 이쁨니다!! 배송도 빨랐고 이제 시간만 잘 맞 추면 만사 오케이!! 할수있다!!
The watch is very nice, but it seems it is not well oiled. The hands are not luminescent, so it is useless at night.
Chegou ok. Ótimo relógio pelo preço.
посылка приехала очень быстро. часы отличные. всё супер.
빠른배송 감사합니다 사업번창 하세요
Reloj automático muy bien de precio. No sé cuánto durará, pero por unos 15€ no se puede pedir más. Tiene hasta ventana en la parte trasera para poder ver el movimiento.
Estoy muy sorprendido con éste reloj. Es increíblemente preciso. Tengo otros mucho más caros que no vienen tan bien ajustados como éste. Parece resistente. El tiempo lo dirá. Excelente relación calidad precio.
Nice looking wrist watch. Unfortunately it stops after about twenty four hours and it doesn't keep up with time. About five minutes slow in twenty four hours. Will open up and lube the jewels in the near future
Perfeito, chegou rápido, e o relógio é bem bonito.
pelo valor, vale a pena.
muito bonito e de qualidade
😄😄😄😄😄😄😄👍👍👍👍👍👍👍