SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Super Teil. habe nunmehr schon vier und alle funktionieren perfekt.
정말 좋아요.적극 추천합니다.정말 좋아요.적극 추천합니다. 정말 좋아요.적극 추천합니다.정말 좋아요.적극 추천합니다. 정말 좋아요.적극 추천합니다.정말 좋아요.적극 추천합니다. 정말 좋아요.적극 추천합니다.정말 좋아요.적극 추천합니다.
como se ve en las fotos la caja del panel vino bastante aplastada, la caja del controlador también venía abierta de la presión que ha debido de sufrir, lo acaba de abrir y es de noche mañana lo probaré. lo que sí me ha sorprendido gratamente es la cantidad de accesorios que trae también he hecho una fotografía
Me llegó todo bien y en orden, todo funciona bien.
alles Super
CARREGA BEM,SÓ NÃO SEI SE O PROBLEMA ESTÁ NAS BATERIAS QUE USO OU NO CONTROLADOR,POIS QUANDO LIGO UMA LAMPADA DE 12V ESTA COMEÇA A PISCAR,E OS VALORES NO PAINEL DE CONTROLO COMEÇA~A FICAR INTERMITENTES.SE LIGAR A MESMA LAMPADA DIRETO Á BATERIA FUNCIONA BEM SEM PISCAR.VOU TROCAR POR BATERIAS DE LITIUM PARA VER SE O PROBLEMA SE MANTEM.
je pensais que le tour était en aluminium mais c'est tout du plastique
tutto ok perfetto
맑은날 충전 이빠이 잘 됨
The panel was not working well so seller refund me. The seller was very honest. Recomend
Panel Solar de 100OW, célula Solar de 12V con controlador de 60A y 100A, carga Solar para teléfono RV, cargador de almohadilla MP3 para coche, suministro de batería para exteriores
생각보다는 패널이 작네요. 박스 포장이리 배송은 문제 없이 왔습니다. 배송 정말 빠르네요. 아직 사용 전인데, 성능이 어떨지 모르겠네요. 날씨 좋은날 사용해 보고 결과 올리겠습니다.
exelente producto no necesita sol directo abajo de la sombra funciona
Ich habe es nun nach 2 Jahren geschafft, meine eigene, kleine, private Photovoltaik Anlage auf meinem Balkon und im Katzenzimmer zu installieren und gut zum funktionieren zu bringen. Ich habe jetzt auf den Balkon 300 Watt bei guter Sonne mit 10 dieser Solarpanelle. Ich finde die Qualität und Leistung gut und wenn man sich klug anstellt, kann man diese Solarpanelle auch schon um die 10€ bekommen. Man muss aber unbedingt bedenken, dass man eine Parallelschaltung macht, wie man auf meinen Fotos sehen kann, sonst kann der Controller die gesamte Leistung und Spannung der parallel Strom produzierenden Panelle nicht richtig erkennen. Es ist allgemein ein sehr interessantes und tolles Thema mit dem man sich erfolgreich weiterbilden kann.
배송 빠르고 물건도 괜찮아보임 잘쓰겠음 배송 빠르고 물건도 괜찮아보임 잘쓰겠음 배송 빠르고 물건도 괜찮아보임 잘쓰겠음 배송 빠르고 물건도 괜찮아보임 잘쓰겠음 배송 빠르고 물건도 괜찮아보임 잘쓰겠음
... Article déjà commandé par le passé qui m'est très utile pour maintenir les charges des batteries des voitures en long stationnement
좋아요
Na ja Spielzeug
нак подключить незнаю,нет инструкции. и думаю работать будет ,но не сильно
not 1000w but working good so cool
le produit semble conforme,environ 20 v à vide,puissance réelle env 10w au soleil,bon suivi,livraison rapide,vendeur recommandé
Очень хорошо!!!!
Se entrego sin daños y funciona bien,
recibido perfecto pronto y muy bien empaquetado a falta de probar
他にソーラーパネルを複数持っておりますが、ワット数が小さく充電がなかなか進まず困っていました。この商品はコスパもヨキヨキで充電も以前のものとは違いスピーディーになりましたので良かったです。ヨキヨキヨキｙｙｙ